Frequently Asked Questions

Wallet Management

How do I withdraw SOL?

To withdraw SOL from your BONKbot wallet:

  1. Type /start or /home
  2. Click on Wallet
  3. Choose Withdraw all SOL or Withdraw X SOL
  4. Follow the prompts to complete withdrawal

How do I export my private key?

To export your BONKbot private key:

  1. Set up a Phantom or Solflare wallet
  2. Go to BONKbot wallet menu
  3. Select Export Private Key
  4. Follow security verification steps

Trading Questions

How do I sell tokens?

To sell tokens in BONKbot:

  1. Open Sell & Manage menu
  2. Select token position
  3. Choose sell percentage (25%, 50%, 75%, 100%)
  4. Or enter custom amount
  5. Confirm transaction

What is MEV protection?

MEV protection helps prevent:

  • Front-running attacks
  • Sandwich attacks
  • Price manipulation
  • Ensures better execution prices

Security

What is BONKbot's KMS?

BONKbot's Key Management System (KMS):

  • Non-custodial system
  • Hardware-level security
  • Fast transaction signing
  • Intent-based protection

How does 2FA work?

Two-Factor Authentication protects:

  • Withdrawals
  • Private key exports
  • Security setting changes
  • Large transactions

Technical Issues

Common Problems & Solutions

  • Transaction Pending: Wait 2-3 minutes, then check status
  • Connection Issues: Restart Telegram app
  • Balance Not Updating: Use /refresh command
  • Order Stuck: Contact support with transaction ID
  • 2FA Problems: Use backup codes or contact support

Getting Help

Support Options

  • 24/7 Telegram Support: Message @BONKbot_support
  • Discord Community: Join for peer support
  • Knowledge Base: Search articles
  • Video Tutorials: Watch step-by-step guides
  • Trading Guides: Learn best practices